HopeSpring Cancer Support Centre

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February 4th is World Cancer Day

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Cancer care counselling

Cancer care counselling services are available to HopeSpring members at no cost, thanks to the generous support of community donors and funding partners. HopeSpring partners with Interfaith Counselling Centre, an independent third-party counselling organization, to provide professional cancer care counselling services delivered by trained and registered counselling professionals.

We recognize that a cancer diagnosis can have a profound emotional impact on both individuals and their loved ones. Through this partnership, HopeSpring helps provide compassionate support, guidance, and coping tools to assist patients and families throughout their cancer journey for as long as support is needed.

Disclaimer: Please submit only one appointment request at a time. We review and process all requests manually; multiple submissions within a short period may delay response times. Cancer care counselling services are available exclusively to HopeSpring members residing in Ontario, Canada. We kindly ask that only individuals currently living within the province submit appointment requests.

Cancer care counselling

Cancer care counselling services are available to HopeSpring members at no cost, thanks to the generous support of community donors and funding partners. HopeSpring partners with Interfaith Counselling Centre, an independent third-party counselling organization, to provide professional cancer care counselling services delivered by trained and registered counselling professionals. We recognize that a cancer diagnosis can have a profound emotional impact on both individuals and their loved ones. Through this partnership, HopeSpring helps provide compassionate support, guidance, and coping tools to assist patients and families throughout their cancer journey for as long as support is needed.

Disclaimer: Please submit only one appointment request at a time. We review and process all requests manually; multiple submissions within a short period may delay response times. Cancer care counselling services are available exclusively to HopeSpring members residing in Ontario, Canada. We kindly ask that only individuals currently living within the province submit appointment requests.

Cancer care counselling

Cancer care counselling services are available to HopeSpring members at no cost, thanks to the generous support of community donors and funding partners. HopeSpring partners with Interfaith Counselling Centre, an independent third-party counselling organization, to provide professional cancer care counselling services delivered by trained and registered counselling professionals. 

We recognize that a cancer diagnosis can have a profound emotional impact on both individuals and their loved ones. Through this partnership, HopeSpring helps provide compassionate support, guidance, and coping tools to assist patients and families throughout their cancer journey for as long as support is needed. 

Disclaimer: Please submit only one appointment request at a time. We review and process all requests manually; multiple submissions within a short period may delay response times. Cancer care counselling services are available exclusively to HopeSpring members residing in Ontario, Canada. We kindly ask that only individuals currently living within the province submit appointment requests.

In partnership with ICC

Brought to you by our funding partners

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What is cancer care counselling

INterfaith website

A cancer diagnosis can affect every aspect of a person’s life—emotionally, mentally, and psychologically—for both the individual diagnosed and their loved ones. Cancer care counselling provides a safe and supportive space to help individuals and families process emotions, manage stress and anxiety, build coping strategies, and navigate the many challenges that can arise throughout the cancer journey.

In partnership with Interfaith Counselling Centre, HopeSpring offers access to professional cancer care counselling services provided by trained and registered counselling professionals. Interfaith Counselling Centre operates as an independent third-party counselling organization, ensuring members receive specialized and confidential support tailored to their unique needs.

HopeSpring is committed to making the referral and intake process as seamless and comfortable as possible for our members. If there is anything we can do to better support or accommodate you during the process, we encourage you to let us know, and we will do our best to assist you. 

For those under 12 years of age, a parent must attend the initial consult. All guardians must consent.

For those aged 12 to 18 years of age. Individuals provide their own consent.

Benefits of cancer care counselling

Cancer care counselling is provided by professional counsellors from Interfaith Counselling Centre, working in partnership with HopeSpring Cancer Support Centre. All counselling is delivered by trained and registered counselling professionals in a safe, confidential, and supportive setting.

This service offers individuals and families a space to openly express emotions and receive guidance during a difficult time. Counselling can help manage stress, anxiety, and depression often associated with a cancer diagnosis and treatment journey.

It also supports overall emotional well-being by strengthening coping strategies, building resilience, and helping individuals and families navigate the ongoing challenges of living with cancer.

The cancer care counselling process

Become a member

Member form

Call, email or sign up to become a HopeSpring member.

Submit a request for counselling

Complete the request form and HopeSpring will securely forward your information to Interfaith Counselling for follow-up and appointment scheduling

Submit request

Book an appointment

Interfaith Counselling Centre will reach out to you in order to match you with one of our professional counsellors.

Confidentiality & consent

ICC will next send you a counselling consent form outlining important information about confidentiality and cancer care counselling services.

Counselling sessions

You will then meet your counsellor, who will help you focus on your goals as well as determine how many sessions you may need and whether you would rather have online or in-person sessions.

Ending counselling

Once you and your counsellor feel that you have reached your goal for counselling, your counsellor will make sure you have a plan for continued support at HopeSpring.

Meet your counsellors

The counsellors at Interfaith provide empathetic listening and unwavering emotional support, creating a space where individuals can openly express their feelings and concerns without judgment.

jen

Jennifer Helmuth

leslie-allaby

leslie Allaby

Danielle Lancaster

Irina Markovich

Vanessa Curry

John Dinner

Types of counselling services

We offer a range of counselling services designed to provide comprehensive and personalized assistance to cancer patients, caregivers, survivors, and families.

Individual counselling sessions provide a safe space for cancer patients to explore their emotions, fears, and concerns in a confidential setting. In addition, our trained counsellors offer empathetic listening, coping strategies, and emotional support tailored to each individual's needs.

Submit Request

A cancer diagnosis can significantly impact relationships. For this reason, couples counselling allows partners to address communication challenges, manage stress together, and ultimately strengthen their relationship while navigating the complexities of treatment and recovery.

Submit Request

Cancer can put a strain on family dynamics. Therefore, it is important to maintain an open and honest line of communication. In these sessions, family counselling aims to help address changing dynamics and guide families on how to move forward.

Submit Request

For children who are dealing with either a parent's cancer diagnosis or facing cancer themselves, counselling helps them understand and process the situation in age-appropriate ways. Additionally, it provides a platform for addressing fears and concerns, while fostering resilience and support within the family.

For those under 12 years of age, a parent must attend the initial consult. All guardians must consent.

For those aged 12 to 18 years of age. Individuals provide their own consent.

Submit Request

Submit Request

Frequently asked Questions

Here is a list of commonly asked questions. If you need further details or have a question not on this list, contact. Please leave us a message at 519-742-4673

Cancer Care Counselling is a specialized form of support that therefore assists individuals diagnosed with cancer and their families in coping with the emotional, psychological, and social challenges associated with the diagnosis. Additionally, it provides a safe space to express emotions, manage stress, and navigate the complexities of the cancer experience.

Counselling is available for cancer patients, survivors, and their loved ones. In addition, it offers support not only to patients dealing directly with the illness but also to family members who may be experiencing emotional distress or who are struggling to understand and cope with the impact of the diagnosis.

Counselling sessions are tailored to your individual needs and concerns. For example, they may involve discussing your emotions, fears, coping strategies, communication skills, and ways to navigate life changes brought about by the diagnosis. Additionally, counsellors employ various therapeutic approaches to address your specific needs.

It's entirely normal to feel apprehensive about seeking counselling, especially during a challenging time like a cancer diagnosis. However, starting counselling may seem daunting, yet many individuals find it to be a valuable source of support and guidance as they navigate their cancer journey.

Yes, our counselling partner, Interfaith Counselling Centre, offers in-person counselling services. They are located in New Hamburg, Ontario, and these services are available only to Ontario residents. When completing the intake form, please indicate that you would prefer in-person counselling.

Our counselling partner, Interfaith Counselling Centre is licensed specifically in Ontario, which means they aren’t able to provide care outside the province.

Seeking counselling is a personal choice. For instance, you might consider counselling if you feel overwhelmed, anxious, or depressed, if you have difficulty coping, experience changes in mood or behaviour, or need support in dealing with the impact of cancer on your life.

Before your session, it can be helpful to jot down your thoughts, concerns, and questions. Then, be open to discussing your feelings and experiences in a safe and welcoming environment.

Counselling equips individuals with coping mechanisms, stress management tools, and emotional support. As a result, it contributes to an improved quality of life during treatment.

If you decide counselling is not for you, then look at our program page, where you can find programs and support groups. Additionally, if you have questions, please reach out to us.

While counselling primarily focuses on emotional and psychological well-being, it can also indirectly help manage physical symptoms by reducing stress, anxiety, and depression, thereby impacting overall health.

You have the autonomy to control the pace and content of your counselling sessions. At the same time, counsellors create a safe space and respect your boundaries. This way, you can gradually explore topics when you feel ready.

Seeking counselling is a courageous step towards addressing your emotional well-being during a challenging time. At the same time, it is a proactive way to manage the emotional impact of cancer and a clear sign of strength and self-care.

Privacy policy and confidentiality

At HopeSpring Cancer Support Centre, we understand the importance of privacy and confidentiality in fostering a safe and trusting environment for our counselling services, conducted in partnership with the Interfaith Counselling Centre. In addition, we are committed to upholding the highest standards of privacy and confidentiality, thereby ensuring a secure and safe space for open dialogue and support.

Privacy Policy

After Hours and emergency support

We understand that difficult moments can happen at anytime. If you need immediate support or assistance outside of our regular hours, please reach out to the appropriate after hours or emergency contacts listed below. You are not alone, and help is available.

*For immediate danger, dial 9-1-1 or go to the nearest emergency department

Waterloo Region residents: 

Here 24/7 Crisis Line

1-844-437-3247


Waterloo Region parents:

Front Door: Access to Child and Youth Mental Health Services 

519-749-2932


Huron Perth residents: 

Huron Perth Helpline and Crisis Response 

1-888-829-7484


Grey Bruce residents: 

CMHA Grey Bruce Mental Health Crisis Line 

519-371-3642 ext#3212 or 1-888-451-2642


Children/Youth: 

Kids Help Phone

1-800-668-6868 or Text CONNECT to 686868


Indigenous Supports: 

Hope for Wellness

1-855-242-3310 (options available for Cree, Ojibway, and Inuktitut)


211 Ontario: 

Dial 2-1-1 to be connected to community, social, and health services in your area

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