website Terms & conditions and disclaimer
Last Updated: February 2026
Welcome to the HopeSpring Cancer Support Centre website (“Website”). By accessing or using this Website, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of the Website.
1. about HopeSpring
HopeSpring Cancer Support Centre (“HopeSpring,” “we,” “us,” or “our”) is a registered charitable organization providing supportive care services to individuals impacted by cancer, including patients, survivors, caregivers, and family members. HopeSpring programs and services are intended to complement — not replace — medical care or professional health services.
2. Website use
This Website is provided for general information, education, and awareness purposes. You agree to use the Website in a lawful and respectful manner that does not interfere with the rights or use of others.
You may not:
- Use the Website for unlawful or harmful purposes
- Attempt to gain unauthorized access to systems or data
- Copy, modify, or distribute content for commercial purposes without permission
3. No medical advice disclaimer
The content on this Website is provided for informational purposes only and does not constitute medical, legal, or professional advice.
HopeSpring does not diagnose, treat, or provide medical opinions. Individuals should always seek advice from qualified healthcare professionals regarding medical conditions, treatments, or decisions. Any reliance on information from this Website is at your own risk.
4. Programs and services disclaimer
Participation in HopeSpring programs and services is voluntary. While HopeSpring makes every effort to provide a safe, respectful, and supportive environment, participation is at the individual’s own discretion and responsibility.
HopeSpring reserves the right to change, suspend, or discontinue programs, services, or schedules at any time without notice.
5. Privacy and personal information
HopeSpring respects your privacy. Personal information collected through this Website is managed in accordance with our Privacy Policy, which outlines how information is collected, used, stored, and protected.
By using this Website, you consent to the collection and use of personal information as described in the Privacy Policy.
6. Donations
All donations made through the Website are voluntary and non-refundable unless otherwise stated.
Charitable tax receipts are issued in accordance with Canada Revenue Agency (CRA) guidelines. Donors are responsible for ensuring that their contact information is accurate at the time of donation.
7. Intellectual property
All Website content, including text, images, graphics, videos, logos, and downloadable materials, is the property of HopeSpring or its licensors and is protected by copyright and intellectual property laws.
Content may not be reproduced, distributed, or used without prior written permission, except for personal, non-commercial use.
8. Third-Party Websites
This Website may contain links to third-party websites. These links are provided for convenience and informational purposes only.
HopeSpring does not control or endorse the content, availability, or privacy practices of third-party websites and assumes no responsibility for them.
9. Limitation of Liability
To the fullest extent permitted by law, HopeSpring shall not be liable for any loss, damage, injury, or inconvenience arising from:
- Use of or reliance on Website content
- Participation in programs or services
- Website errors, interruptions, or technical issues
Use of this Website is at your own risk.
10. Accessibility
HopeSpring is committed to accessibility and inclusion. If you encounter barriers accessing content on this Website, please contact us so we can work toward a solution.
11. Changes to terms
HopeSpring may update these Terms and Conditions at any time without notice. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised terms.
12. Governing law
These Terms and Conditions are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
12. Contact information
If you have questions about this Website or these Terms and Conditions, please contact:
HopeSpring Cancer Support Centre
54 Benton Street
Kitchener, ON N2G 3H2
519-742-4673
president@hopespring.ca
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